Tools of Engagement for Knowledge Management: Using Social Media to Capture Non-Profit Organizations' Stories
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Forcier, E., Rathi, D., and Given, L. (2013). Tools of Engagement for Knowledge Management: Using Social Media to Capture Non-Profit Organizations' Stories. Proceedings of the 41th Annual Conference of the Canadian Association for Information Science (CAIS), (), .
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Abstract
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Presents results from qualitative interviews with individuals working in non-profit organizations near Edmonton, Alberta. The findings point to the importance of stories as information sources used within the organizations, with social media playing a key role in capturing those stories and engaging with the community.
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http://purl.org/coar/resource_type/R60J-J5BD
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© 2013 Eric Forcier et al. This version of this article is open access and can be downloaded and shared. The original author(s) and source must be cited.
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en