Canadian Framework for Teamwork and Communication
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Although the value of good teamwork and communication is well-recognized in healthcare, the complexity of healthcare and the dynamics among healthcare providers creates a myriad of challenges to creating sound practices. Considering these challenges and the broadness of the topic, the Working Group members felt that the most valuable contribution they could make would be to help organizations navigate the extensive literature and resources available. The goal of this document is therefore to provide a framework for organizations to understand and convey to their teams the importance and impact of teamwork and communication in healthcare, and to select appropriate training tools to improve this. To this end, the Working Group conducted research on strategies to support effective teamwork and communication in the Canadian context through: A comprehensive review of the literature on effective teamwork and communication; A needs assessment to understand the status of teamwork and communication within Canadian healthcare organizations; A review of teamwork and communication training programs; and Consultation with national and international experts in teamwork and communication
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http://purl.org/coar/resource_type/c_93fc
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en, fr