Balancing socio-emotional and informational considerations in social Q&A: The case of Academia Stack Exchange
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Worrall, A., Cappello, A., & Osolen, R. (2018). Balancing socio-emotional and informational considerations in social Q&A: The case of Academia Stack Exchange. In A. Shiri, S. Farnel, & S. Polkinghorne (Co-Chairs), Proceedings of the 46th Annual Conference of the Canadian Association for Information Science (CAIS/ACSI 2018): Diversities on the data landscape: Connecting information science with data studies, University of Regina, Regina, SK, May 30-June 1, 2018. Canada: CAIS/ACSI. Retrieved from https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/download/995/888
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https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asci/article/download/995/888
Abstract
Description
Many frequent social Q&A sites to share information, with social and emotional support often important in continued use of these sites as resources for both information and socialization, but balancing these is not easy. We explored the socio-emotional motivations of users of Academia Stack Exchange and the influence of these on community coherence. Findings identified seven categories of socio-emotional motivations contributing positively or negatively to coherence. Academia SE focuses on being an information resource and on acculturation, learning, and translation, akin to legitimate peripheral participation, but empathetic concerns stress the necessity of further balancing socio-emotional and informational considerations.
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http://purl.org/coar/resource_type/R60J-J5BD
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© A. Worrall
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en